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Shipping Policy

Annmade ebook delivery is carried out via email. By purchasing from this website you agree to waive your 14 day right to cancel - unless you contact us to state you do not want your download sent until after 14 days have elapsed from the purchase date. Otherwise -You will receive your email with an attachment within 2 days of purchase (often same day ) Instructions for loading the ebook onto your device is provided.

Annmade will package and post your Paperback order as soon as possible.

Annmade uses Royal Mail as its delivery service with an expected delivery time of 3 - 5 working days

Annmade is located in a small Cornish village and as such posting takes place only Monday to Friday - excluding bank-holiday Mondays

Inclusive postage currently covers all addresses on the UK Mainland -  please use Contact Ann to ask for a quote if you live outside the mainland UK

It is annmade policy to use recycled and / or recyclable materials for postage and packing whenever possible

If there is a problem with delivery, annmade will contact you to give a new expected delivery time and confirm your order.

With annmade there is no 'last stage' added postage and packing costs - the price you see is the price you pay.**

**Sometimes, on multiple orders, there is a saving on postage costs when packed together - when this happens it is my policy to refund the difference - usually after delivery has been achieved**

Customers living outside the UK - please go to Contact Ann to request information on delivery prices for international destinations - thank you 

  PAYMENT  INFORMATION

Why annmade uses  Paypal - for YOUR Security.

Shop with confidence: Paypal fraud protection covers you against unauthorised purchases made though Paypal, and we don't share your purchase history or full card details with sellers.

Control Spam: You can keep your email address confidential if you wish.

Shop faster and safer online with Paypal.

Please remember  if you have ordered multiple items please keep your paypal account open for at least one week from shipping as, if I am able to refund you some postage, the account still needs to be open to do this.

Alternatively you may pay by cheque (allowing time for your cheque to be cleared before dispatch) or postal order. Please make out to Ann Foweraker and send to Radland, St. Dominick, Saltash, Cornwall. PL12 6TR enclosing the full title of the item ordered, your name and address for shipping and your email address* (*to notify you that the order has been dispatched - and for any problems or queries, only)

Business customers may also arrange to pay by BACS, or by instant bank transfer; go to 'contact ann' to discuss this type of arrangement.

Please note: Refunds on returned goods exclude the price of postage - see Postage and Returns for full details.